ビッグママ お直しコンシェルジュ（ルミネ新宿店）

Big Mama Alterations Concierge is a clothing alteration specialist located within Lumine Shinjuku, directly connected to JR Shinjuku Station. Operating under the concept of an "alterations concierge," the store provides a counter-style service where customers can bring garments for hemming, resizing, and repairs. The chain operates over 60 stores across Japan, with the Shinjuku branch serving the constant flow of shoppers passing through the station complex. Services include hemming trousers and skirts, taking in or letting out waistlines, replacing zips, and more complex garment remodelling and remaking. Staff can also adjust shoes, bags, and accessories, offering a comprehensive repair service that extends beyond simple tailoring. Free estimates and consultations are available, and the store accepts LINE-based quote requests for those wanting pricing information before visiting in person. Operating hours follow Lumine Shinjuku's schedule, typically from late morning until evening, ensuring access for both daytime and after-work visitors. The counter-style setup means walk-ins are generally welcome, though busy periods may involve short waits. Its station-adjacent location is particularly convenient for those who have purchased clothing elsewhere in Shinjuku and need immediate alterations before heading home.

JR新宿駅直結のルミネ新宿内にある衣料品のお直し専門店「ビッグママ」。